FAQ

FAQs - Naomi's Handcrafted Bags from Hermès Dust Bags

Are these bags entirely made from Hermès dust bags?
Yes, each bag is meticulously crafted from Hermès dust bags, blending classic and creative designs.
Can I customize the size and style of the bag?
Currently, we offer several different designs and sizes. However, in certain cases, we might be able to tailor them based on customer requirements. Please contact us to discuss details.
Can I see actual photos of the bags?
Absolutely. On our product pages, you can view detailed photographs of each bag.
How do I clean and maintain these bags?
Given that these bags are made from high-quality materials, we recommend gently wiping them with a soft cloth. Avoid prolonged exposure to sunlight and damp environments.
Can I return the bag?
For non-customized products, we offer a 7-day return policy. The item must be in its original condition, accompanied by all original tags and packaging.
Will the bags get damaged or fade?
Our bags are designed for lasting use, but like all high-quality handcrafted items, they require appropriate care and attention. Avoiding excessive friction and direct sunlight will ensure their prolonged beauty.
Where can I see customer reviews about your products?
You can view customer reviews and feedback at the bottom of each product page.
Do you offer international shipping?
Yes, we provide shipping services to all countries. Shipping costs and delivery times may vary depending on the country and region.
Can I provide my own Hermès dust bag for you to craft a bag?
Certainly, we welcome customers to provide their materials. Please contact us for more details and pricing information.
How will I know the status of my order?
You will receive an email notification containing tracking information when your order is processed and shipped.

Naomi's Handcrafted Bags is an independent artisanal crafting service and is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Hermès International S.A., Christian Dior SE, Gucci Group, or any of their subsidiaries or affiliates. The official Hermès, Dior, and Gucci websites can be found at [their respective URLs].

The previously owned, second-hand dust bags and other materials used in the crafting of Naomi's Handcrafted Bags are sourced from authorized second-hand dealers or directly supplied by our clients, ensuring all materials are genuine and lawfully obtained. These dust bags have been artistically altered and enhanced with new designs. Naomi's Handcrafted Bags does not claim any rights in the trademarks, nor does it claim to sell new Hermès, Dior, or Gucci products. The transformations these items have undergone are not authorized or endorsed by the original manufacturers, and the products are not to be misconstrued as a product of Hermès, Dior, or Gucci.