Return Policy

Return & Refund Policy

Thank you for shopping with Naomi's Handcrafted Bags!

If you're not entirely pleased with your purchase, I'm here to assist. Kindly contact me with your order number, contact information, a short description of the issue, and an attached photo if available.

Disclaimer

Naomi's Handcrafted Bags is not affiliated with Hermès, the HERMÈS brand, or Hermès International S.A. in any way. These products are used, previously owned, or second-hand Hermès dust bags purchased lawfully on the secondary market and lawfully enhanced by the addition of artistic or ornamental designs. Naomi's Handcrafted Bags does not claim any rights in the H symbol, the HERMÈS trademark, or any other related mark.

Shipping Lead Time

I aim to ship all bags within 7-15 days. All packages will be dispatched with a signature required by the carrier.

All Items

You have 7 days from the date of merchandise receipt to be eligible for an exchange or upgrade. Items should be unused and in the same state they were received. Products must be in their original packaging and must have proof of purchase.

Upon receiving your item, I will inspect it and notify you about the status of your exchange or upgrade. Any items not exchanged or upgraded will be given store credit for future use.

Cancellation Policy

Naomi's Handcrafted Bags prioritizes high-quality products and unmatched customer service. I understand there might be times you need to cancel an order before it's shipped. Although I generally do not cancel orders, I offer eligible customers the option to receive store credit or exchange their purchases.

Customers wishing to cancel an order that hasn't been shipped yet aren't entitled to a refund. However, they can opt for store credit, exchange their order for a different item, or upgrade to a more expensive product.

Flash Sale Items

All sales from Flash Sales are conclusive. Each vintage bag on Flash Sale will come with a detailed description and photos. I advise you to read the product details thoroughly and view all pictures. The prices of Flash Sale items reflect the item's condition.

Final Sale Policy

Orders from Flash Sales and Custom Order requests are final. I don't accept returns, refunds, or exchanges for these. By making a purchase, you confirm and agree to these terms. I hold the right to alter or update this policy when necessary. Changes to this policy will be announced on my website. Thank you for understanding and choosing to shop with me.

Coupons

Only one discount code is applicable per transaction during checkout.

Naomi's Handcrafted Bags Rights

This platform, its owner (me), and authorized representatives reserve the right to refuse service or refund purchases anytime, without prior warning, at my discretion.

Behind Every Stitch, a Story

Every handcrafted bag begins with your vision — and is brought to life with care, precision, and purpose.

Custom Luxury. No Logos. All You.

Inspired by Classics, Crafted by Hand

Each bag is custom-made in Naomi’s studio, using premium leather and carefully selected hardware.

Though inspired by timeless silhouettes, these lookalike-style designs contain no brand logos or trademarks — just craftsmanship, quality, and your personal taste.

Effortless Elegance. Fully Custom.

Inspired by You, Made by Hand

This handcrafted shoulder bag features a relaxed, elegant shape — made from premium leather and built to match your style. While inspired by iconic designs, our bags contain no brand logos or replicas. Every detail is customized to your needs, one stitch at a time.

Personalized Just for You

Make It Yours — Name It, Feel It, Remember It

Add a name, a word, or a memory — because your bag should carry more than just your essentials.

We offer custom embossing to make each piece truly personal, whether it’s your initials, a loved one’s name, or a phrase that means the world to you.

Every Stitch Matters

Precision in Every Detail

Our bags are made with full-grain leather, carefully stitched by hand, and finished with refined edges and custom hardware.

Zoom in and you’ll see — quality lives in the smallest details.

Start Your Custom Journey

Let’s Create Something Just for You

Interested in a custom leather bag? We’d love to hear your ideas.

Reach out to us via email or WhatsApp — and let’s bring your vision to life, one stitch at a time.

📧 naomijcrafted@gmail.com

📱 Chat on WhatsApp

Email Us WhatsApp Now

Naomi's Handcrafted Bags is an independent artisanal crafting service and is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Hermès International S.A., Christian Dior SE, Gucci Group, or any of their subsidiaries or affiliates. The official Hermès, Dior, and Gucci websites can be found at [their respective URLs].

The previously owned, second-hand dust bags and other materials used in the crafting of Naomi's Handcrafted Bags are sourced from authorized second-hand dealers or directly supplied by our clients, ensuring all materials are genuine and lawfully obtained. These dust bags have been artistically altered and enhanced with new designs. Naomi's Handcrafted Bags does not claim any rights in the trademarks, nor does it claim to sell new Hermès, Dior, or Gucci products. The transformations these items have undergone are not authorized or endorsed by the original manufacturers, and the products are not to be misconstrued as a product of Hermès, Dior, or Gucci.